FAQ for Towns
How do I know if my town has an ENERGY STAR® Portfolio Manager account?
If you do not know if you have an ENERGY STAR® Portfolio Manager account, please contact us and we will check the BenchmarkCT database of municipal building accounts.
What if my town has an account but I don’t know my password?
If you have a Portfolio Manager account that was created by or shared with ISE, we can try to recover your password or provide assistance in changing the password.
How do I get my energy data?
There are a few ways to get your energy data. The slowest method is looking at your physical bills and writing down all of the information. ISE can help with this method, but we are moving to more efficient methods.
For electricity use data, you can request that your utility send the data electronically in a spreadsheet. Connecticut Light & Power’s Green Button allows customers to log into your account online and download your electric data into a spreadsheet.
With gas and oil use data, some services may provide electronic data through Green Button or similar services.
If you are unsure of where to start, feel free to contact us.
How can I get additional help with benchmarking and saving energy?