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Over the past several weeks, the BOR Blackboard Operations Team has determined that the BB Learn Course Copy process can cause a substantial degradation of Blackboard’s performance and in some cases even bring the system down entirely. With finals approaching, they don’t want to risk having the copy process cause interruptions to the availability of Blackboard.
For this reason, the BOR Blackboard Operations team would like to delay all copying and archiving of courses by faculty until after December 26th when the transition to Blackboard Managed Hosting is complete. They will be turning off the ability for faculty to copy courses until after December 26th.
They know this poses a particular problem for winter courses and some spring courses. Therefore, they are providing a form for faculty to request a copy. These requests will be run as a batch process during off peak hours (12:00AM-6:00AM) with an expected completion within 24-48 hours.
Here is the link they provided to give you the form. You will need to log into the site in order to get to the form:
Please have your course name and course number ready to enter on the form. There will be a 24/48 hour turn around period for these course copy requests.
If you have trouble with this site you can contact the BOR Support Team by going here: https://websupport.ct.edu/content/contact-us?target_mode=self
Blackboard provides this list of known issues and the targeted resolutions. When reading it, understand that the column titles equate to the following:
- Service Packs(s) = The Service Pack effected by the issue (we are on SP11)
- Target Release = The Service Pack that fixes the issue
- Patch = Whether there is a patch for our existing Service Pack
Also be aware that the latest release available is SP13.
SP14, SP15, and SP16 have yet to be released.
As a result of the service pack applied to Blackboard by the BOR on Aug. 18th, there are some issues with blackboard in its current state. The BOR offers this document as a means to address some of the issues they have discovered:
Upgrading Blackboard Learn 9 to SP 11 created authentication errors for faculty using Respondus with Blackboard. The following patch for Respondus fixes the issue:
This is our new portal Page. If you are looking for Vista, it’s now on the left menu.
On Aug 18th, the BOR will upgrade blackboard Learn to SP 10 and SP11. As a result there will be changes to the tool as detailed in the following article:
Whats New Blackboard Learn SP10-11: