Enrollment Issues and Blackboard Outage

Update 2:

Blackboard enrollments should reflect what you see in eWeb. Faculty using the Blackboard Grade Book may see the erroneous enrollments still listed, but they will be marked as unavailable. Monday Feb. 3rd the unavailable erroneous registrations will be removed completely, but in the meantime, the grade book can be sorted by availability.

If you still have enrollment issues, particularly students who should have access but don’t, or if you have any other questions about this, please email cit@easternct.edu.

Update 1:

In an effort to correct the enrollment issue students and faculty are experiencing, Blackboard will be unavailable tonight from 11:30 PM until midnight.  By the morning, the enrollments should be correct. However, students who have been manually added to Blackboard classes they are not officially registered for will have to be manually added again. The Faculty member will have to fill out the following form for those students again. We apologize for the inconvenience:

Blackboard Learn Add User Request Form:
https://7.selectsurvey.net/easternct/TakeSurvey.aspx?SurveyID=92KJ5l42

As a reminder, the eWeb class list contains the actual enrollments and current class registrations.

Original Post:

The Blackboard Support Team at Eastern is aware of recent enrollment issues and has contacted the BOR. If a student has been enrolled in courses they never registered for, or is missing courses they did register for, please look to this page for details. We will update this page as we learn more.

eWeb is unaffected by this issue, and should continue to be used as the student’s official enrollment record.

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