words Monthly Archives: September 2013
On 9/3 the BOR had an BbLearn Outage that began with performance issues around 8:00pm followed by a complete failure until full recovery around 9:41pm.
Users may have been met with Internal Server Error messages, inability to login or dropped sessions.
Blackboard provides this list of known issues and the targeted resolutions. When reading it, understand that the column titles equate to the following:
- Service Packs(s) = The Service Pack effected by the issue (we are on SP11)
- Target Release = The Service Pack that fixes the issue
- Patch = Whether there is a patch for our existing Service Pack
Also be aware that the latest release available is SP13.
SP14, SP15, and SP16 have yet to be released.