Blackboard Maintenance Outage May 22, 1AM to 7AM

Extended Service Interruption Maintenance to be done on May 22, 1:00am to 7:00am
•    Blackboard managed hosting will be performing system maintenance on Friday, May 22 from 1:00am until 7:00am to perform infrastructure upgrades.
•    The application will NOT be available for use during this time.
•    Please plan accordingly to avoid this timeframe

Snow Days

Snow much? Your professors care a lot about you and your success at Eastern. When school is canceled due to weather, or if they are out due to illness, they generally plan alternative ways to make up the lost class time. When you learn that classes are canceled, check your email and/or Blackboard sometime that day because 90% of the time, you’ll find a message from your prof about what to do before the next class.

“Email is an official form of correspondence.” ECSU Student Handbook

Blackboard Issues

Students who can’t see a blackboard course or can’t see material in blackboard should contact their professor to determine if this is their intention or not.

Faculty who encounter students who have issues accessing content they believe should be available to them should contact cit@easternct.edu.

Add User Request Form Process Change

The Add User Request form has been modified. Please read the instructions when submitting it even if you’ve used it before. The process now requires you to forward the results of the submitted form to CIT, eliminating the need for a confirmation email. This will speed up turn around time.

Blackboard Upgrade Impacts Learning Modules

The Blackboard upgrade to SP 14 will negatively impact those who use Assignments in Learning Modules. Students trying to access an assignment in a Learning Module get an error message.

This issue only affects people using assignments in the Learning Module tool. It does not affect people using Assignments in Content Folders.

As a result, it is unclear whether the upgrade will happen as scheduled on May 26th.

Email Notification Reactivation

The Email notification service from Blackboard Learn will be turned back on Monday March 10th. Students and facutly will again be able to recieve email notifications regarding various aspects of their courses. If you do not want this service you can turn it off by going to the Notifications Dashboard and editing your notification settings.

Vista Shutdown

CIT would like to remind faculty who have material in the old Blackboard Vista system that the BOR will be shutting down the Vista server June 1st. If you have any material you need to export from the system please do so before the deadline. CIT is available to train faculty if you have yet to migrate a course to Learn, or if you need instructions on exporting material you want to keep for the future. We understand that as the semester draws closer to a close, there is less time available, so we will make this announcement periodically until the deadline.

There will be no capability to recover data from Vista after the June 1st deadline.

This action does not affect Blackboard Learn.

Blackboard Crashes After Login IE11- UPDATED

UPDATE: The BOR did not install the patch due to issues they found with it. There is no date scheduled to apply the patch at this time.

UPDATE: a patch will be applied that fixes this issue from 1AM to 6AM on Feb 21st.

IE 11 is not a supported browser at this time.  See the following page for details on which browsers are currently supported:

https://help.blackboard.com/en-us/Learn/9.1_SP_10_and_SP_11/Student/002_Browser_Support_SP_11