FAQ – Generic

Frequently Asked Questions

Q. How do I reserve equipment for my classroom or event?
A. Please send an email to: mediaservices@easternct.edu

Q. How do I report a problem I’m experiencing in a classroom?
A. Call the ITS Helpdesk @ x54346 or send and email to: helpdesk@easternct.edu

Q. What are your operating hours?
A. Monday –Thursday 8am – 9:30pm. Friday 8am – 4:30pm

Q. Where are you located on campus?
A. 1st Floor of the Communication Building, Rm. 134.

Q. I need parking signs for an event.
A. http://www1.easternct.edu/mediaservices/directional-signs/

Q. I am having problems with my computer or the internet.
A. Call the ITS Helpdesk @ x54346 or send and email to: helpdesk@easternct.edu

Q. Can I connect portable devices to the University’s fixed projection systems.
A. Each podium is equipped with a VGA/Audio cable for connecting external equipment to the system. Users with portable devices such as Mac computers, iPads and mobile devices must provide their own adaptor.

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