Frequently Asked Questions

Frequently Asked Questions

Important Dates

You can find upcoming important dates on the home page of the housing website, http://www1.easternct.edu/housing/

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Annual Housing Contract/Housing Contract

Where can I find information about the annual contract?
You can find information about the annual contract here http://www1.easternct.edu/housing/annual-contract/, and you can find the housing contract here http://www1.easternct.edu/housing/files/2014/02/HousingContract-14-15.pdf

Is it possible to be get out of the annual contract?
Students who withdraw from the University are automatically removed from housing, thus cancelling the annual contract. Other instances of an automatic release from the contract can also be found here http://www1.easternct.edu/housing/annual-contract/. Students who do not meet the qualifications for an automatic release who are requesting a release after the June 30th deadline can submit a “housing contract cancellation request form”, which will go to a committee for review and a decision on whether the student will be released or not. All students, even those being released for automatic reasons must submit the “housing contract cancellation request form.”

What happens if a student is not released from the contract?
Students who are not released from the housing contract remain assigned to housing for the year and are responsible for all housing fees for the year.

Why is a hold placed on a student’s account if released due to part-time status?
The Housing Office places a “housing hold” on a student’s account when they are released due to officially changing their status to part-time in order to prevent the student from becoming a full-time student. The hold prevents students from registering for any additional classes. If a student needs to add classes, they must go to the housing office for a day pass, which will allow them to register for up to 11.5 credits.

Who can live on campus?
Any full-time (registered for 12 or more credits) undergraduate student can live on campus. Part-time and graduate students may live on campus on a space available basis. Graduate students may be assigned with undergraduate students. Non-matriculated students are not permitted to live on campus.

Is there an age limit?
No, there is no age limit for students who live on campus. As long as the student is a registered Eastern student, they can apply for and live in campus housing.

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Housing Assignments

Does Eastern guarantee housing?
No, housing is not guaranteed. However, historically, we have had 100% success in assigning all students who apply for housing. While it may not be the hall/roommates of choice, all students have been assigned.

When should a current resident student apply for housing?
Current resident students planning to return to housing should pay the non-refundable $250 housing deposit apply for housing during the housing selection process. Information is provided to residents via emails several times during the housing selection process.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

When should a new incoming student apply for housing?
Incoming new students to housing should pay the non-refundable $250 housing deposit and apply for housing as soon as they are sure that they are attending Eastern. The earlier a student pays the deposit and completes the application, the better their chances are to be assigned to one of their top three halls.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

When should a current commuter student apply for housing?
Students who are currently commuting and wish to move into campus housing should pay the non-refundable $250 housing deposit and complete the housing application as soon as they are sure they wish to live on campus. Commuter students are not eligible to participate in the housing selection process, as that process is for current residents only. Commuters will be assigned to housing based on the date the housing deposit is active in Banner and students are assigned as spaces become available. For the fall, commuter students are not usually assigned to housing until all spring resident students have been assigned, which is typically not until mid-July at the earliest.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

What is required for a student to live on campus?
Any student who wishes to live on campus must pay the non-refundable $250 housing deposit and submit a housing application. Students are not assigned until both the deposit and application have been submitted. Returning students with holds due to past-due balance and/or not registered for a minimum of 12 credits are not assigned until they pay the balance/and or register for a minimum of 12 credits.

How much is the housing deposit and how often do students pay a deposit?
The housing deposit is non-refundable per CSCU Board of Regents policy. The non-refundable housing deposit is $250 and is paid in the fall semester for new spring residents, and in the spring for current residents and commuter students who wish to live on campus for the following fall semester. Incoming new freshmen and transfers for the fall semester must pay a housing deposit prior to May 1st in order to be assigned to housing. Housing is not guaranteed.

How does a student get assigned to housing as a new incoming freshman/transfer?
Students are assigned based on the date the deposit is active in Banner and a housing application is submitted.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

How does a current on-campus student get assigned to housing for the next year?
Current residential students participate in the housing selection process, which takes place in the spring.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

How does a student who currently commutes get assigned to housing?
Students who are currently commuting and wish to move into campus housing should pay the non-refundable $250 housing deposit and complete the housing application as soon as they are sure they wish to live on campus. Commuter students are not eligible to participate in the housing selection process, as that process is for current residents only. Commuters will be assigned to housing based on the date the housing deposit is active in Banner and students are assigned as spaces become available. For the fall, commuter students are not usually assigned to housing until all spring resident students have been assigned, which is typically not until mid-July at the earliest.
For more information: http://www1.easternct.edu/housing/apply-for-housing/

What if a student needs an accommodation that is covered under the ADA?
Students should make contact with the Office of AccessAbility Services (OAS) in orer to schedule an intake appointment and to find out what medical documentation is required. If OAS determines a housing accommodation is necessary, they inform the housing office.
For more information: http://www1.easternct.edu/housing/files/2014/02/OAS-Housing-Broch-152.pdf

Can a student request a roommate?
Yes, incoming new students can request a roommate when completing their housing application. Every attempt is made to pair preferred roommates, but the request must be mutual to be considered, and the students must both be assigned to the same hall. Students whose hall choices do not match on the application, or who are assigned to different halls due to a hall of choice being filled have no chance of being assigned as roommates. While hall assignments are made starting mid-April, roommate matching is not done until the end of May.

How does a student find out their roommates are?
In mid-June, the housing office emails all assigned students to inform them how they can log into myHousing to view their hall, room and roommate information.

What happens if a student is not happy with their housing assignment?
Students can request a change via their Eastern email, but changes are not guaranteed, as it depends on available spaces at that time.

How does a student change their housing assignment?
Incoming new students and returning students can request a change prior to the start of the semester, and if spaces are available, requests will be honored on a space available basis. Once the semester begins, there is a two week room freeze, after which residents can contact the Hall Director (HD) of the hall they wish to move to and ask to be placed on a waiting list. Room changes can only be accommodated from the HD’s waiting list on a space available basis. Hall Director waiting lists are only good for one semester and do not roll to the next semester.

How does a student cancel housing?
New spring residents have until December 1st to cancel their housing contract and be automatically released. Students assigned to fall housing have until June 30th to cancel their housing contract and be automatically released. After those deadlines, students who are newly assigned to housing have one week after the assignment to request to be released. After that, any student wishing to be released must complete a “housing contract cancellation request,” which will go to a committee for a decision.
For more information: http://www1.easternct.edu/housing/annual-contract/

How much does housing cost?
You can find the current housing rates here http://www1.easternct.edu/housing/housing-rates/

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What to Bring and What Not to Bring

What is not permitted in the halls?
You can find a complete list of prohibited items here, http://www1.easternct.edu/housing/housing-contract/

Can students have a pet/animal in the hall?
The only pets allowed on campus are fish in 10 gallon tanks or less. All fish must be brought home during official university closings. Service animals and emotional support animals are permitted once a student is registered with the Office of AccessAbility Services and has provided the proper medical documentation to OAS. The OAS staff communicates these accommodations with the housing office, who then notifies roommates and students in close proximity of the animal.
For more information about service and emotional support animals: http://www1.easternct.edu/accessability/

What happens if a student has an allergy to someone’s service animal or emotional support animal?
Students who have concerns about a service or emotional support animal should contact the Office of AccessAbility Services, as the student with the accommodation will not be relocated.

Is there cable TV and wireless in the halls?
Yes, all halls have cable TV and wireless internet (and wired) connections.

Can furniture be moved in my room/suite/apartment?
You are permitted to rearrange furniture within your assigned space as long as it is all kept within your room/suite/apartment, etc. You may not move furniture out of your room/suite/apartment and all furniture must remain assembled. If moving items out of your bedroom and into common space within your suite/apartment, you must have the approval of all residents of your suite/apartment.

Can students bring their own furniture?
Students are welcome to bring items to decorate their room as long as it does not restrict space within your room/suite/apartment. Items listed as prohibited in the housing contract are not permitted. You can find the prohibited items in the housing contract under “Conditions of Occupancy,” item #16: http://www1.easternct.edu/housing/files/2014/02/HousingContract-14-15.pdf

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What are the Differences Between the Various Halls

How long are the beds?
All beds on campus are twin, extra-long beds (80”).

What halls do first-time freshmen live in?
First-time freshmen live in Burnap, Burr, Constitution, Crandall, Mead and Winthrop Halls.

What halls do transfers live in?
Incoming transfer for the fall semester are assigned to spots reserved for transfer students on the 1st and 2nd floors of Occum Hall and in Mead Hall. Once the beds reserved for transfers have been filled, transfer students are assigned to any hall with openings. Incoming spring transfer students can select any hall when giving their top three preferences, as spring transfers are assigned to halls with available beds and are not restricted to Occum and Mead Halls.

What halls do upperclassmen live in?
All upperclassmen students live in Laurel, Niejadlik, Noble, Nutmeg and Occum Halls as well as High Rise and Low Rise Apartments. Upon completion of the freshman year, all upperclassmen students live together. Upperclassman halls are not designated by class.

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What Amenities are Included in the Halls

Washer/dryer
Vending
Hall office items
Game equipment

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Winter and Summer Break Housing

Is housing available during breaks?
What is the cost?
Where do students live during breaks when residing on campus?

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Facilities

Who cleans my room?
You do! All spaces within a student’s room/suite/apartment are their responsibility to clean.

Who cleans my hall?
Each hall has a housekeeper and zone maintainer who assist the students in keeping the hall clean and fixing broken items. Bathrooms are cleaned in the traditional first-year halls daily Monday-Friday. It is the responsibility of the students to keep all hall common areas clean. Housekeeping staff are not maids and are not responsible for removing personal trash and cleaning up after residents. Excessive trash in bathrooms/lounges will be billed to students as common area damages if excessive cleaning/trash removal is needed. Please do not leave pizza boxes, etc. in the garbage cans in the halls and take them to the dumpsters.

What if something is broken in a student’s room?
Students should report all damage, as soon as it is noticed, to the hall office so a work order can be submitted. Monthly health and safety inspections are completed to assist in finding broken or damaged items, but students may report damage at any time.

Will staff enter my room to follow up on a work order?
Yes, facilities staff will enter a student’s room to complete work requested as the result of a work order being submitted. Facilities staff will enter a room regardless of a student being present and will make every effort to knock and announce themselves prior to entering.

Do all work orders get submitted through the residence hall office?
No, only facilities work orders (burned out light, broken desk, leaking pipes, etc.) are submitted through the hall office. Work orders relates to IT issues (cable/internet) must be reported by the student by sending an email to helpdesk@easternct.edu. Work orders for washers/dryers and vending machines need to be reported directly to those companies using the phone numbers on the machines. Students should also report any damage/inoperable machines to the hall staff so that an “out of order” sign can be hung on the machines.

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Damage Billing

When do students receive a bill for housing damages?
In most cases, all damage billing is completed after spring move out. Damage billing is based on the condition of a student’ room at move in and move out. Each student reviews and signs off on their Room Condition Report (RCR) upon check in in the fall/spring. Students should review the information on the RCR and notify hall staff if they find that the hall staff missed recording something that may have been damaged when a student moves into a room. Students who leave campus housing at the end of the fall semester will be billed for fall damage billing at the close of the spring semester as well, but are not responsible for any damage that occurred during the time they did not reside in the hall.

Can a student appeal damage billing?
In some cases, yes. Common area damage charges (charges that are billed to all students) cannot be appeals, as all students in the room/suite/apartment/floor/hall receive those charges. Students that are charged for individual items can appeal their damage bill using the process noted in the damage billing emails that are sent to students in late May. Students cannot appeal charges once the appeal deadline has passed.

What is common area damage?
Common area damage charges are charges that are billed to the room/suite/apartment/floor/hall for damages that occur in common areas when no one takes responsibility for the damage. All common are damage charges are discussed at RHA meetings and the residents determine who is billed for the damage.

Are there set costs for damages?
Yes, many of the costs for damaged items are set by the Facilities Department. If damage occurs and there is no set cost, the facilities staff will notify the Hall Director of the final amount to repair/replace damage, including parts and labor.

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Getting Involved in the Halls

Friday After Dark (FAD)
Friday After Dark (F.A.D.) is a series of programs coordinated by the Office of Housing and Residence Life providing quality weekend programming to the campus community. In conjunction with the Campus Activity Board (CAB), FAD and CAB cover most weekend of the semester in order to entice students to stay on campus.
You can find the semester’s FAD schedule here: http://www1.easternct.edu/housing/life-fad/

IDEAL Residential Portfolio
The IDEAL Residential Portfolio is a reflective project that memorializes a student’s Eastern experience. The IDEAL Portfolio is part of our Priority Points System and gives resident students additional opportunities for involvement both in and out of the residence hall.
For more information: http://www1.easternct.edu/housing/priority-points/ideal/

Priority Points System (PPS)
Priority Points is the system in which residential students earn points by being involved within the halls and on campus. The PPS system is only for students currently living on campus. Student who are not on campus do not earn priority points. The number of priority points a student earns is 100% in their control. The more priority points a student has, the better their housing selection pick time.
For more information: http://www1.easternct.edu/housing/priority-points/

Residence Hall Associations (RHA)
Residence Hall Associations are the student-run governance organizations in each building and for all buildings, whose purpose is to enhance the community at Eastern. Any resident at Eastern can join the RHA for their assigned hall. Each hall will conduct elections for e-board positions and will determine the day/time of meetings. Each hall has a bulletin board for posting relevant RHA information, meeting minutes, etc. Each RHA plans social and educational programs for residents funded by $30 per resident of the social fee paid by all resident students. At RHA meetings, each hall needs to have a minimum of two residents per RA in order to conduct business. All damage billing for halls is also discussed at RHA meetings to determine who will be billed for damages.
For dates and times of meetings: http://www1.easternct.edu/housing/uroc-rha/

Theme Housing
Theme housing at Eastern brings together students with similar interests to live together within the same area of a residence hall. Theme housing serves as an additional opportunity for students to gain leadership, academic and social skills. Students living in theme housing will participate in meetings, assist in planning programs, work toward common goals, and engage with the larger residential community.
For more information: http://www1.easternct.edu/housing/theme-housing/

University Residential Outreach Council (UROC)
The University Residential Outreach Council (UROC) is the student-run governing body for the Residence Hall Associations (RHA) from each residence hall. The e-board is elected each spring for the following year. The UROC is made up of any resident student who lives on campus and plans social programming for residents of all halls and is funded by $10 of each student’s social fee.
For more information: http://www1.easternct.edu/housing/uroc-rha/

Warrior Cup
The Warrior Cup (formerly the Dean’s Cup) is an annual competition between all 13 Residence Halls, giving each hall the opportunity to display their commitment to personal and academic success along with hall and school spirit.
For more information: http://www1.easternct.edu/housing/warriorcup/

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Meal Plans

Are meal plans required in first-year halls?
Yes, there are some halls that require a meal plan. All first-year halls and any upperclassmen areas without kitchens are required to be on the Silver Plus 125 meal plan. All first-year students, regardless of their assigned hall are required to be on the Silver Plus 125 meal plan. The following halls require this meal plan: Burnap, Burr, Constitution, Crandall, Mead, and Winthrop Halls. The first two floors of Occum Hall (usually reserved for Transfer students) are also required to be on the Silver Plus 125 meal plan, as there are no kitchens on the first two floors. Upperclassmen halls with kitchen facilities are not required to be on a meal plan (with the exception of Occum 1st and 2nd floors).

Are meal plans required in upperclassmen halls?
Yes, Niejadlik Hall and the 1st and 2nd floors of Occum Hall are required to be on the Silver Plus 125 meal plan, as there are no kitchens on the first two floors of Occum Hall. Upperclassmen halls with kitchen facilities are not required to be on a meal plan (with the exception of Occum 1st and 2nd floors). Students in non-meal plan required halls may elect to be on any meal plan.

How does a student get a meal plan?
Students who are assigned to a hall with a required meal plan are automatically assigned to the Silver Plus 125 meal plan by the Housing Office. Students not on a required meal plan can add any meal plan and students on the required Silver Plus 125 meal plan can upgrade their meal plan by visiting the Card Services on-line office here http://www1.easternct.edu/cardservices/

Can a meal plan be dropped?
A voluntary meal plan (a meal plan that is not required based on your hall assignment) cannot be dropped once you request it. However, voluntary meal plans must be renewed each semester, so if you have a voluntary meal plan in the fall, it is not automatically given to you in the spring. You must contact Card Services to request a spring meal plan. Students who move from a meal plan required hall to a non-meal plan required hall are able to drop the meal plan effective the date the student moves into the non-meal plan required hall. Students must contact Card Services to drop the meal plan, as it is not dropped unless the student requests for it to be dropped after a move.

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